About Fridays Off Fabric Shop

Hi! Welcome to my little fabric shop.

I'm the owner, Alanna Banks and I'm so glad you discovered my shop.

Fridays Off Fabric Shop is one of a small group of online fabric shops in Canada offering good quality, modern designer 100% cotton fabric. 

It all started in January 2013. I was pregnant with my second son (LJ), unhappy with my career and searching for a creative entrepreneurial endeavour. I wanted to sink my teeth into something and go for it.

So, I did!

Everyone I knew (including me!) was buying fabric online from US shops, paying high shipping rates and often times not eligible for special deals or giveaways. I knew I could do what those US shops were doing so, I began sourcing fabric, building my site and learning everything I could about running an online shop. In March 2013 I launched Fridays Off Fabric Shop. 

Since then, I've been featured in Style at Home, offer by-appointment shopping in our Queen West studio, and overshare on Instagram and Facebook.

In September 2014 I started one of Canada's only fabric subscription clubs where I send monthly "happy mail" to subscribers right across the country. At the beginning of each month subscribers receive surprise bundles curated by me. We service hundreds of subscribers every month and  and I love seeing what people are making with all that fabric.

Thanks to my past career in public relations I'm a killer communicator. That means I actually take the time to respond to customer emails and love suggesting fabric options for clients' personal projects. So, please get in touch with me any time at alanna@fridaysoff.ca

Thank you and I look forward to hearing from you soon!

xo

                                 

SHIPPING  FAQ

 

Your fabric is cut and packaged within 48 hours of receiving your order, Monday to Friday.

We ship within Canada and the United States. Please see charts below for shipping rates and details.

Free shipping is offered (Canada only) for orders over $150. A $2.99 shipping and handling fee is charged on small orders under $20 within Canada, and a flat rate shipping fee of $5.95 is applied to all orders $45 and under. Canada Post expedited shipping rates apply for all other orders.  

Shipping breakdown Canada

Order amount before tax Shipping rate
Orders under $20 $2.99 (no tracking)
Orders between $20.01 and $45 $5.95 (no tracking)
Orders between $45.01 and $149.99 Canada Post calculated shipping (tracked and insured)
Orders over $150 FREE

 

If you live in the greater Toronto area and wish to pick-up please input PICKUP when prompted for a discount code and the shipping fee will be waived. To pick up your order please schedule a pick up date/time

Depending on size, packages are shipped via Canada Post's Expedited Parcel (tracked package) or First Class Letter Mail from Toronto. Estimated delivery time is 2-7 business days for most Canadian addresses. 

Shipping Breakdown United States

Shipping Type  Shipping Rate
International Air (no tracking) 5-7 business days $10
Tracked Packet 3-5 business days $20

 

Lost/stolen or undelivered parcels

Unfortunately Fridays Off cannot assume responsibility for lost, stolen or damaged packages. I will do my best to help you locate your package by providing all relevant shipment information. Non delivered packages will not be reshipped or refunded.

If you have any further questions or need a speedier delivery please get in touch by email alanna@fridaysoff.ca

RETURNS

I work hard to select the most amazing fabrics on the market and my goal is for you to have the best online shopping experience and leave feeling inspired to get creative with your fabric bundles. If for whatever reason you are not happy with your purchase, returns will be accepted within 30 days of purchase. The only exceptions are sale items, kits, subscriptions and patterns; these items are final sale.
To receive a full refund, items returned must be in mint condition. Unless I have made an error on your order (like I messed up and sent you the wrong fabric) the return shipping charges will be at your cost. Please ensure that returned goods are packaged adequately to prevent any damage.
If in fact I made an error on your order (I'm human!) please be sure to let me know by email at alanna@fridaysoff.ca as soon as possible so I can make things right.

REWARDS PROGRAM 

Buy fabric and earn points! Yeah!

Earn 1 point for every $1 spent (excluding shipping fees, taxes and discounts). 

Create a customer account and you will automatically be enrolled in the rewards program. Already have an account? Great! You are already collecting points.

How do I earn points?

Make a purchase - Earn 1 points for every $1 spent.

Tell us your Birthday - Get a 100 point Birthday Bonus in your Birthday month.

So what are the rewards? Well let me tell you!

Reward Earn points Redeem for
 The Fabric Stasher in Training  1,000 points 10% off your order
The Fabric Stasher  3,500 points 20% off your order
The Ultimate Fabric Stasher 5,000 points 30% off your order

 

How do I use my rewards?

Rewards are issued as coupon codes that can be applied on the checkout page. Only one discount code can be redeemed per order.

How do I check my balance?

Log in to your customer account and go to the Redeem Rewards Page which can be accessed through the Fridays Off Rewards tab on the bottom right hand corner of the shop.

If you have any questions about the Fridays Off Rewards please email me at alanna@fridaysoff.ca